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Resource Directory 2-1-1/Information & Referral Service Infoline Newsletter

get help


What is 2-1-1?

2-1-1 is an easy to remember telephone number that connects people with important community services and volunteer opportunities. For example, 2-1-1 can offer access to the following types of service:

Its function is to raise much needed funds for services at its 25 partner service agencies. United Way of West Alabama operates under the direction of a 30 member Board of Directors who represent a cross-section of West Alabama citizens.

Basic human needs resource:

food banks, clothing closets, shelters, rent assistance, utility assistance.
Physical and Mental Health Resources: health insurance programs, Medicaid and Medicare, maternal health, Children’s Health Insurance Program, crisis intervention services, support groups, counseling, drug and alcohol intervention and rehabilitation.

Employment Supports:
financial assistance, job training, transportation assistance and education programs.
Support for Older Americans and Persons with Disabilities: adult daycare, Meals on Wheels, home health care and transportation.

Support for Children, Youth and Families:
Childcare, after school programs, Head Start, family resource centers, summer camps, recreation programs, mentoring and tutoring.

Benefits to Users
• One call gives you access to resources across your community.
• No more wrong numbers, wasted time or trying to find the right resources.
• 24-hour/7 days a week availability.

Accessing 2-1-1
• Call 2-1-1 on your AT&T, Sprint, and Verizon cell phone or from any land line phone.
• Or call 205-345-7775.

Resource Directory

For up to date information about resources in the West Alabama area, please contact 211/Information & Referral Service by dialing 211 within Tuscaloosa County. You can also dial toll free 866-869-4921 or 205-345-7775.

Infoline Newsletter

Download the latest Infoline Newsletter HERE.

Individual Development Accounts

What is the Individual Development Account Program?  The Individual Development Account (IDA) program is a matched savings program focusing on financial stability that assists qualifying participants in acquiring a lasting asset—a first-time home, college education or start or expand a small business.  The IDA program is part of Assets for Independence, a federal program administered by the Office of Community Services of the U.S. Department of Health & Human Services. United Way of Central Alabama serves as an administrator for the IDA program and partners with United Way of West Alabama to bring the program to West Alabama residents. 

 How do I qualify for an IDA?  To be eligible for the IDA program, individuals must have

 How do I get started on my IDA?

The Individual Development Account program is administered by United Way Central of Alabama who partners with United Way of West Alabama to bring the program to West Alabamians.  It is supported by the U.S. Department of Health & Human Services Office of Community Service. Local matching funds are provided through the United Way Financial Stability Partnership of Alabama by corporations, foundations, municipalities and individuals, who are committed to helping Alabamians become financially stable and build assets for personal financial independence.  Visit www.uwca.org/ida to learn more.